Frequently Asked Questions

Everything you need to know about shopping at Teyvat Tavern.

How long does shipping take for my order?

Standard shipping typically takes 5-7 business days within the continental US. International orders vary by destination but generally arrive within 10-21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Simply visit our returns portal to start your request.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your garments sustainably produced?

Teyvat Tavern is committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.