Returns & Exchanges

At Teyvat Tavern, we want you to love your new look, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your purchase doesn't fit your journey, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn items in their original packaging, ensuring all tags and accessories are included to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our tavern crew inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.